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We’re here to help

Support for Signum Chat with AI HumanShield™ and any Dingane Innovations product or service.

Get in touch

Reach our team

  • Email

    [email protected]

    For support, billing and general questions.

  • Phone

    (404) 282-2870

    Call our team in Atlanta.

  • Headquarters

    Atlanta, Georgia
    3355 Lenox Rd NE, Suite 750
    Atlanta, GA 30326

We reply to most messages within 24–48 hours. Complex billing or refund requests may take longer.

Send us a message

How can we help?

Billing and refunds

For billing errors, subscription help or refunds, choose “Billing or refund” and include the email you used to buy, the transaction date and a short note on the issue.

Security and protection

If you think someone used your account or payment without permission, choose “Report unauthorized use” and tell us right away.

Our commitment to you

  • Transparent billing
  • Fair and timely dispute resolution
  • Respectful, professional support
Partnerships

Engagement and networking for the future of AI

Partner with us if you are

  • A tech company or research institutionWorking on AI and human innovation.
  • A startup or innovatorBuilding the next generation of tools.
  • A universityLooking for research collaboration.

Invest in the future

  • AI researchResearch that shapes tomorrow’s AI landscape.
  • Scalable solutionsProducts built to grow with the people who use them.
  • Ethical AI frameworksResponsible technology, built in from the start.
NDA request

Start a partnership

To move forward with a potential business relationship, please complete the Non-Disclosure Agreement (NDA) form.